Terms of Service
Last Updated: December 23, 2025
Important Legal Notice
SMOLCLAIMS IS NOT A LAW FIRM AND DOES NOT PROVIDE LEGAL ADVICE. We provide document preparation services and self-help tools. We cannot tell you what to say in court, predict outcomes, or represent you. If you need legal advice, please consult a licensed attorney in your jurisdiction.
1. Agreement to Terms
By accessing or using SmolClaims ("Service," "we," "us," or "our"), you agree to be bound by these Terms of Service ("Terms"). If you disagree with any part of these Terms, you may not access or use the Service.
These Terms constitute a legally binding agreement between you and SmolClaims. By using our Service, you represent and warrant that you are at least 18 years of age and have the legal capacity to enter into this agreement.
ARBITRATION NOTICE: These Terms contain a binding arbitration clause and class action waiver that affect your legal rights. Please read Section 17 carefully.
2. Description of Services
SmolClaims provides:
- Document preparation tools for small claims court filings
- Access to court form templates and information
- AI-assisted drafting and case analysis tools
- Class action lawsuit matching and notification services
- Educational content about the small claims court process
Our Services are limited to document preparation. We do not file documents on your behalf, represent you in court, or provide legal advice. You are solely responsible for reviewing all documents, filing them with the appropriate court, and presenting your case.
3. No Legal Advice Disclaimer
SmolClaims is not a law firm, and our employees, contractors, and AI systems are not attorneys. Nothing on our website or within our Services constitutes legal advice, and no attorney-client relationship is formed by using our Services.
The information and documents provided through our Service are for general informational and self-help purposes only. They are not a substitute for the advice of an attorney. We make no representations or warranties about:
- The legal sufficiency of any documents generated
- The accuracy of legal information for your specific jurisdiction or situation
- The likelihood of success in your case
- Whether your case should be pursued at all
- Compliance with local court rules and procedures
You assume all risk associated with the use of our Services and are solely responsible for verifying all information, reviewing all documents, and ensuring compliance with applicable laws and court rules.
4. User Responsibilities
By using our Services, you agree to:
- Provide accurate, complete, and truthful information
- Review all documents carefully before filing with any court
- Verify that documents comply with your local court's requirements
- Take full responsibility for all filings and court appearances
- Not use the Service for any unlawful purpose or to pursue frivolous claims
- Not use the Service to harass, threaten, or intimidate others
- Maintain the confidentiality of your account credentials
- Notify us immediately of any unauthorized access to your account
You understand that courts may have specific requirements that change over time, and it is your responsibility to confirm that all documents meet current requirements before filing.
5. Account Terms
To use certain features of our Service, you may need to create an account. You agree to:
- Provide accurate and complete registration information
- Keep your account credentials secure and confidential
- Accept responsibility for all activities under your account
- Notify us immediately of any unauthorized use
We reserve the right to suspend or terminate accounts that violate these Terms or are used for fraudulent, abusive, or illegal purposes. Account termination may result in loss of access to your data and documents.
6. Payment Terms
Some features of our Service require payment. By purchasing our Services, you agree to:
- Pay all fees at the prices in effect at the time of purchase
- Provide accurate and complete payment information
- Authorize us to charge your payment method for all fees due
All payments are processed securely through Stripe. We do not store your full payment card details. Prices are subject to change with reasonable notice.
6.1 Refund Policy
Due to the immediate delivery of digital documents and services, all sales are final. Refunds may be considered on a case-by-case basis for technical issues that prevent you from accessing purchased documents. Refunds are not available for:
- Change of mind after purchase
- Case outcomes or court decisions
- User errors in provided information
- Documents that do not meet specific court requirements you did not verify
7. Intellectual Property
The Service, including all content, features, and functionality (including but not limited to software, text, graphics, logos, and design) is owned by SmolClaims and protected by intellectual property laws.
7.1 Your Content
You retain ownership of the content you provide through the Service. By using our Service, you grant us a limited license to use, process, and store your content solely for the purpose of providing and improving our Services.
7.2 Generated Documents
Documents generated using our Service are for your personal use in pursuing legal claims. You may not resell, redistribute, or commercially exploit the templates or underlying technology used to create your documents.
8. AI and Automated Services
Some features of our Service use artificial intelligence and machine learning technologies. You acknowledge and agree that:
- AI-generated content may contain errors or inaccuracies
- AI suggestions do not constitute legal advice
- You are solely responsible for reviewing and verifying all AI-generated content
- AI outputs should not be relied upon as the sole basis for any legal decision
- We make no guarantees about the accuracy, completeness, or suitability of AI outputs
Our AI tools are designed to assist, not replace, your own judgment and research. Always consult a licensed attorney if you have questions about the legal validity of any content.
9. Disclaimer of Warranties
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, OR COURSE OF PERFORMANCE.
We do not warrant that:
- The Service will meet your specific requirements or expectations
- The Service will be uninterrupted, timely, secure, or error-free
- Documents generated will be accepted by any court
- The results obtained from using the Service will be accurate or reliable
- Any errors in the Service will be corrected
You assume all risk for any damage to your computer system, loss of data, or adverse legal outcomes that may result from the use of our Service.
10. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL SMOLCLAIMS, ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, AFFILIATES, OR LICENSORS BE LIABLE FOR ANY INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR EXEMPLARY DAMAGES, INCLUDING WITHOUT LIMITATION DAMAGES FOR LOSS OF PROFITS, GOODWILL, USE, DATA, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR RELATING TO THE USE OF, OR INABILITY TO USE, THE SERVICE.
THIS LIMITATION APPLIES TO ALL CLAIMS, WHETHER BASED ON WARRANTY, CONTRACT, TORT, OR ANY OTHER LEGAL THEORY, WHETHER OR NOT WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
IN NO EVENT SHALL OUR TOTAL LIABILITY TO YOU FOR ALL DAMAGES EXCEED THE AMOUNT YOU PAID TO US IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM, OR ONE HUNDRED DOLLARS ($100), WHICHEVER IS GREATER.
Some jurisdictions do not allow the exclusion of implied warranties or limitation of liability for incidental or consequential damages. If these laws apply to you, some or all of the above disclaimers, exclusions, or limitations may not apply, and you may have additional rights.
11. Indemnification
You agree to defend, indemnify, and hold harmless SmolClaims, its officers, directors, employees, agents, affiliates, and licensors from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to:
- Your use of the Service
- Your violation of these Terms
- Your violation of any third-party rights
- Any claim that your use of the Service caused damage to a third party
- Content you submit to or through the Service
- Your legal filings, court appearances, or case outcomes
12. Prohibited Uses
You may not use the Service:
- To pursue frivolous, fraudulent, or vexatious legal claims
- To harass, threaten, or intimidate any person or entity
- To impersonate any person or entity or misrepresent your affiliation
- To violate any applicable local, state, national, or international law
- To transmit any material that is unlawful, harmful, threatening, or abusive
- To interfere with or disrupt the Service or servers
- To attempt to gain unauthorized access to any part of the Service
- To use any robot, spider, or other automated device to access the Service
- To reverse engineer, decompile, or disassemble any part of the Service
- To resell, redistribute, or commercialize the Service without authorization
13. Termination
We may terminate or suspend your access to the Service immediately, without prior notice or liability, for any reason, including if you breach these Terms.
Upon termination:
- Your right to use the Service will immediately cease
- We may delete your account and all associated data
- Provisions of these Terms that by their nature should survive will remain in effect
Sections 3, 9, 10, 11, and 17 shall survive termination.
14. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the State of Delaware, United States, without regard to its conflict of law provisions.
Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable, the remaining provisions will remain in full force and effect.
15. Changes to Terms
We reserve the right to modify or replace these Terms at any time at our sole discretion. If a revision is material, we will provide at least 30 days' notice prior to any new terms taking effect.
What constitutes a material change will be determined at our sole discretion. By continuing to use the Service after revisions become effective, you agree to be bound by the revised Terms.
16. Severability
If any provision of these Terms is held to be unenforceable or invalid, such provision will be changed and interpreted to accomplish the objectives of such provision to the greatest extent possible under applicable law, and the remaining provisions will continue in full force and effect.
17. Arbitration Agreement and Class Action Waiver
17.1 Agreement to Arbitrate
YOU AND SMOLCLAIMS AGREE THAT ANY DISPUTE, CLAIM, OR CONTROVERSY ARISING OUT OF OR RELATING TO THESE TERMS OR THE USE OF THE SERVICE SHALL BE RESOLVED BY BINDING ARBITRATION, RATHER THAN IN COURT, except that you may assert claims in small claims court if your claims qualify.
17.2 Arbitration Rules
Arbitration shall be conducted by JAMS under its Streamlined Arbitration Rules and Procedures. The arbitration shall be conducted in English and held in Delaware or, at your request, in your county of residence.
17.3 Class Action Waiver
YOU AND SMOLCLAIMS AGREE THAT EACH PARTY MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, CONSOLIDATED, OR REPRESENTATIVE PROCEEDING.
The arbitrator may not consolidate more than one person's claims and may not otherwise preside over any form of representative or class proceeding.
17.4 Opt-Out Right
You may opt out of this arbitration agreement by sending written notice to hello@smolclaims.com within 30 days of first accepting these Terms. If you opt out, you may pursue claims in court, but you still agree to the class action waiver in Section 17.3.
18. Entire Agreement
These Terms, together with our Privacy Policy and any other legal notices published by us on the Service, constitute the entire agreement between you and SmolClaims concerning the Service and supersede all prior and contemporaneous understandings, agreements, representations, and warranties, both written and oral.
19. Contact Information
If you have any questions about these Terms, please contact us:
SmolClaims Legal Team
Email: hello@smolclaims.com
For arbitration opt-out: hello@smolclaims.com
20. Acknowledgment
BY USING THE SERVICE, YOU ACKNOWLEDGE THAT YOU HAVE READ THESE TERMS OF SERVICE, UNDERSTOOD THEM, AND AGREE TO BE BOUND BY THEM. YOU ALSO ACKNOWLEDGE THAT:
- SmolClaims is not a law firm and does not provide legal advice
- You are solely responsible for reviewing and filing all documents
- No attorney-client relationship is created by using our Service
- You should consult a licensed attorney if you have legal questions
- You accept all risks associated with using our self-help legal tools